Accessibility Statement for Flowers Shepperton
Our Commitment to Accessibility
At Flowers Shepperton, we believe that everyone in our local community should have easy and barrier-free access to beautiful flowers, expert arrangements, and quality customer service. To make our offerings accessible to all customers, we are committed to creating an inclusive online experience for everyone, including individuals with disabilities. Our goal is to ensure that every customer in Shepperton can order flowers online with confidence and ease, regardless of their abilities or the technology they use.
Web Content Accessibility Guidelines (WCAG 2.1 AA)
Our website has been designed and developed in adherence to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. These guidelines help us make Flowers Shepperton's online presence more accessible and user-friendly for people with a wide array of disabilities, including visual, auditory, physical, cognitive, and neurological conditions. By following these internationally recognised standards, we strive to remove barriers and provide an equal online experience for all customers in Shepperton and the surrounding areas.
Screen Reader Compatibility
Understanding the importance of assistive technology, we have ensured our site is compatible with popular screen readers. Our website is structured with semantic HTML elements, clear headings, descriptive text, and alt attributes for images. This means people using technologies such as JAWS, NVDA, or VoiceOver can navigate, understand, and place flower orders effortlessly. Descriptive labels and straightforward navigation further support users who rely on screen readers while browsing Flowers Shepperton online.
High Contrast and Enhanced Visual Design
To assist those with visual impairments or colour vision deficiencies, we have chosen high-contrast colour combinations and legible font styles across all pages. Our design ensures text remains clearly visible against backgrounds, links are distinguishable, and interactive elements such as buttons and forms are easy to identify and use. The website’s visual clarity supports all customers in Shepperton, allowing everyone to order flowers online with confidence.
Continuous Improvements and Testing
Accessibility is a continuous, evolving priority at Flowers Shepperton. Our website undergoes regular accessibility testing to identify and resolve issues as technology and standards advance. This includes both automated and manual testing methods to check compatibility across browsers, devices, and assistive technologies. We remain dedicated to implementing best practices and staying up-to-date so that everyone in Shepperton can experience convenient, accessible flower ordering online.
Contact Us for Accessibility Support
We welcome feedback from our customers and website visitors regarding the accessibility of Flowers Shepperton's website. If you encounter any difficulty in accessing information, placing an order, or using any part of our website, please reach out through the contact options available on our website. Our team is attentive to your needs and strives to address any issues promptly. Your feedback is invaluable in helping us maintain and enhance our accessibility standards for all members of the Shepperton community.
Accessibility Benefits for All Customers
Prioritising accessibility not only benefits individuals with disabilities, but also improves the online experience for older adults, those with temporary impairments, and customers using various devices and connection speeds. Flowers Shepperton is proud to provide an online platform where every Shepperton resident can order flowers easily, safely, and independently. Thank you for choosing Flowers Shepperton, where accessibility and customer satisfaction blossom together.
